Agentic services
Agents that run the work—not just chat about it
Every service below exists because an industry burns skilled people on repeatable work. VKX agents take the repeatable part—grounded in your knowledge, bounded by your policies, with your people approving what matters.
The loop every service runs
- 01
Retrieve
Ground in your approved knowledge
- 02
Plan
Decompose work, choose tools
- 03
Act
Execute inside scoped permissions
- 04
Verify
Check results, cite, escalate
Nine places work leaks value today
Each service is named for the function it serves and shaped by the industry issue it removes. All of them run on the same vector knowledge spine.
- Revenue
Agentic Revenue Engagement
Sellers spend most of their week on research, follow-up, and CRM hygiene instead of selling—and pipeline quietly decays between touches.
Agents research accounts, draft grounded outreach, keep the CRM current, and flag at-risk renewals—reps approve every send and own the relationship.
How it works - Talent
Agentic Hiring Process
Screening backlogs, scheduling loops, and silent weeks lose strong candidates while interviewers repeat unstructured, inconsistent debriefs.
Agents screen against structured rubrics, run scheduling, keep candidates informed, and assemble interview packets—humans make every hiring call.
How it works - Support
Agentic Customer Support
Tier-1 queues fill with questions your docs already answer, while the real fixes live unfindable inside thousands of closed tickets.
Agents resolve routine tickets grounded in docs and past resolutions, draft replies for review lanes, and escalate with full context attached.
How it works - Finance
Agentic Finance Operations
Invoice matching, reconciliation, and close checklists are still manual—and every exception is resolved by email archaeology under deadline.
Agents run matching and reconciliation, investigate exceptions with citations, and draft variance narratives—controllers review and sign.
How it works - Risk
Agentic Compliance & Risk
Regulatory change outpaces manual tracking, and KYC/AML review queues grow faster than the teams that clear them.
Agents monitor regulatory updates mapped to your obligations, assemble case files, and draft assessments with lineage—second line signs off.
How it works - Insurance
Agentic Claims & Underwriting
Document-heavy intake and inconsistent adjudication stretch cycle times—while adjusters and underwriters drown in PDFs instead of judging risk.
Agents extract and normalize submissions, retrieve comparable cases and policy language, and draft decisions with cited basis—professionals approve.
How it works - Healthcare
Agentic Healthcare Operations
Prior authorization and revenue-cycle friction pull clinicians and billing teams into paperwork battles that delay care and cash.
Agents assemble payer-specific prior-auth packets from the chart, track denials, and draft appeals—clinicians and billers stay in the loop.
How it works - Operations
Agentic Supply Chain
Exception management still runs on inboxes—delays, shortages, and supplier back-and-forth handled reactively, one email thread at a time.
Agents watch signals across orders, inventory, and logistics, chase confirmations, and propose re-plans with rationale—planners approve.
How it works - Technology
Agentic IT & Security Operations
Alert fatigue and L1 triage toil burn out engineers, while runbooks go stale between the incidents that wrote them.
Agents triage and enrich alerts, execute runbooks inside guardrails, and draft incident timelines—engineers keep command of every incident.
How it works
Delivery model
Forward-deployed engineers
The industry's open secret: agentic AI fails at handoff, not at the model. So we don't hand off. VKX forward-deployed engineers (FDEs) embed with your team—inside your systems, your data boundary, and your approval chains—and build the agents where they will actually run.
- Product engineers, not consultants — they ship working software, and what they learn hardens the platform.
- Your constraints become code: data residency, permissions, review lanes, and audit trails wired in from day one.
- The engagement ends with your team owning the system—not with a dependency on ours.
info@reddy.sh
FDE · engagement log
- ▸phase 01 · embed — engineers sit with your team, map systems & policy
- ▸phase 02 · ground — knowledge indexed, eval harness wired to your data
- ▸phase 03 · ship — first agent in production with human-review lanes
- ▸phase 04 · transfer — your team owns it; we stay accountable
Enterprise knowledge, semantically connected. Agents, reliably grounded.
Start with the service where your team loses the most weeks—we scope it together and put engineers on your floor.
Scope a pilot